»Putting the Customer First ® Free Seminar
Free Seminar and Networking lunch in the Yorkshire & Humber Region
"Customer First's got bottom-line benefits"
Cornwall College
"Customer First is an excellent way to review your businesses systems and procedures, without Customer First accreditation we wouldn’t be able to support young people into business."
Prince's Trust Yorkshire and Humber
The National Standard for Customer Service, Putting the Customer First ® offers a proven methodology to help organisations achieve and maintain customer service excellence. Putting the Customer First ® has already been achieved by hundreds of organisations across the public, private and not for profit sectors, nationwide that have experienced a real difference in customer relationships and financial and organisational performance.
More information
Wednesday 26th November 11.00am – 1.00pm |
Featuring guest speaker from Skipton Building Society
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Skipton Building Society’s General Manager of Operations, Mark Smitheringale and Head of Customer Services, Nigel Firth will be joining us to talk about their successful history with the Customer First Standard. Skipton first became accredited with the standard back in March 2006 and have recently been reaccredited with the standard. Mark and Nigel will share with us how through achieving the Customer First standard Skipton Building Society have ‘strengthened their customer focused culture and have successfully differentiated their brand in the market place.’ |
Tankersley Manor Tankersley Manor is conveniently situated just one minute from Junction 36 off the M1and is close to Barnsley and Sheffield. Free parking is available and by car it is just 30 minutes from Leeds, 70 minutes from Hull and 60 minutes from York. For directions and transport links click here: http://www.qhotels.co.uk/pdf/QHotels%20Tankersley%20Manor%20Hotel%20Brochure.pdf |
Thank you for taking an interest in our Seminars, which are being organised by Quantum Assessment Services (QAS), a division of QED Consulting. To book yourself a place on the free seminar please fill out the form below.
Call us on 0845 680 1254
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